Privacy Policy

Privacy Policy

Below is a copy of our Privacy Policy. It covers how we collect, use and store personal information. If you have any questions about our policy, you can contact us using the form on the Contact Us page or email privacy@akeapp.com directly. Our Privacy Policy can also be viewed from the iOS and Android app store page.

This policy covers both program staff and participants of programs who use the Ake app.

Privacy Policy for Ake App by HMA (Hall-McMaster & Associates Limited) - 01/06/2023

At HMA, we understand the importance of protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use the Ake app.

Data Collection and Use

The Ake App allows users to enter personal information such as their name, email address, and health-related information*. This information is stored securely and used solely for the purpose of providing our services to you. We do not share this information with third parties other than the organisation using the platform and the assigned user's coach.

Health-related information* - Ake allows users to input a prompt on a “wellbeing compass” to indicate a particular emotion they may be feeling. This information is used to provide the user with relevant content based on the input and can only be viewed by the user, Coaches assigned to that user, or Ake administrators.

Information Sharing

We will never share your personal information with any third party for marketing purposes or any other reason except as required by law. We may share your information with our service providers who help us operate our business, but they are bound by strict confidentiality agreements and are not allowed to use your information for any other purpose.

Data Security

We take the security of your data seriously and have implemented measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption to secure data transmissions and keep our servers in secure data centres with restricted access.

Your Rights

You have the right to access, correct, and delete the personal information that we have collected from you. You may also choose to restrict our processing of your personal information, or object to us using your personal information for certain purposes.

If you wish to exercise any of these rights or have any questions or concerns about our privacy practices, please contact us using the information provided below.

Changes to this Policy

We may update this Privacy Policy from time to time, and any changes will be posted on our website. Your continued use of the Ake App after any changes to this policy will signify your acceptance of the changes.

Contact Information

If you have any questions or concerns about our privacy practices, please contact us at privacy@akeapp.com